![]() concealer: I actually really liked but because I found myself still leaning towards the one I had I returned this one foundation: blends nicely but smells a little off primer: I surprisingly found myself keeping the primer because it was so expensive but I felt like it was worth the price because of discounts and I had received a gift card from them~ QUICK PRODUCT REVIEW: (Disclaimer: I didn't end up keeping the foundation but I did the primer!) I am really glad they have this return/exchange policy because it's hard for me to find makeup products I like/work with my ezcema skin. Please shoot us a note at with the subject Trustpilot. Or, if you just want to break up with us, you can simply return the package within 14 days after receipt and you won’t be charged. Luckily, we accept exchanges on Try Before You Buy in the US, as we just want you to be happy. #Im pro make up ny fullYou will not be charged for the full price unless you keep the product(s). We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. Hi Johnna! No scam here! Let me explain what happened - a pre-authorization was placed on your card (as stated at check-out). ![]()
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